There are several benefits to using a monitoring service for the Stellantis or Ford ticket windows. Below are some ways we can benefit your organization and increase efficiency in the monitoring process.
Guaranteed 100% on time answering
Improved focus and meeting attendance during the busy work day
Zero point deductions for all points related to ticket monitoring
Cost save for the organization. No need for employee holiday pay or overtime pay on the weekends
Screenshots of all window checks for efficient referencing throughout the day, and for use when disputing cases
Custom default answers all for plant codes allow for maximized flexibility when answering tickets
Employees no longer have to watch the clock to make sure they don’t miss a ticket window which allows for better flow of work and leads to increased productivity
Text service allows for customers to receive updates on the go for all window checks